United Trans Transform’s Regional Transportation To Revolutionary Bus Service

Dubai Bus on Demand has received high ratings

By getting people out of their own cars and back on public transportation, traffic is eased, pollution and climate-damaging carbon emissions are cut, and social and economic mobility is improved.People can have better access to jobs, health care, and education in the first mile and last mile, which will help the economy grow and make people's lives better.

As mentioned in the report, United Trans and Via, the leading transport service provider and developer of public mobility solutions, were the first to successfully introduce bus on-demand ride-sharing service in the region, thanks to a contract with RTA.

Dubai Bus on Demand has gotten good reviews and has become an important part of the public transportation system in Dubai.The service has achieved one million rides since its launch in early 2020. United Trans and Via are focused on further expansions of on-demand transportation for the region’s public and private sectors, it added.

Ahmad Alserkal, Chairman of the Alserkal Group and United Trans, said, "In 2023, the UAE Year of Sustainability, we look forward to expanding access to on-demand ride-sharing services operated by United Trans." On-demand public transit can be a powerful force for good in achieving the region’s ambitions for a greener future, greater social and economic mobility, and smart cities. "United Trans is committed to strengthening regional public transport networks by leveraging the latest and greatest technology to serve our communities."

Dillon Twombly, Via’s Chief Revenue Officer, added, "The success of on-demand public transportation in the UAE is a testament to the power of technology to improve access to efficient, equitable, and sustainable transportation solutions." "We look forward to the future of our partnership with RTA and United Trans as we continue to introduce new and innovative approaches to transportation and, together, set a strong example for what is possible for communities across the Middle East."

The technology from Via used by United Trans to power Dubai Bus on Demand can help other local authorities and organisations best meet customers’ and employees' demands and provide a high quality of service and user experience.

Public-private partnerships increase ridership, reduce operational costs, and improve customer satisfaction.

For example, Dubai Bus on Demand has solved the city's first- and last-mile problem by making it easy, flexible, and affordable for people to get to public transportation.From students and office workers to families and tourists, the transportation needs of a large population are being met, as evidenced by over 1 million trips taken since the launch in 2020, with over 400k completed last year alone, according to the report.

According to the report, in partnership with the Ajman Transport Authority, United Trans, and Via, they have also launched an on-demand public transportation service in Ajman. The service has quickly gained popularity, and demand is expected to rise even further in the Emirate of Ajman. In the 12th edition of the Dubai Award for Sustainable Transport 2021 (DAST), the Transport Authority Government of Ajman won first place for their Bus On Demand Service in the Mobility Management category.

During the COVID-19 pandemic, the Integrated Transport Centre (ITC) of Abu Dhabi worked with United Trans and Via to start a new on-demand emergency transportation system in Abu Dhabi to give medical workers free rides.

As the report concluded, GCC countries are developing well-organised ecosystems to build a sustainable future with innovative solutions that ensure the best experience for residents and visitors. United Trans and Via plan to expand their presence to offer smart transportation solutions.