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Smart Elevators? Otis ONE Delivers | |
| Sumita Pawar |
Otis Worldwide Corporation has launched its Otis ONE IoT service platform in the Middle East, bringing together its remote monitoring expertise with cloud technology, machine learning, and the Internet of Things (IoT).
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The solution, which is available in the UAE, Kuwait, Qatar, Bahrain, and Saudi Arabia, is designed to offer transparent and instant monitoring to both customers and service experts, enabling early detection and resolution of possible problems to ensure the smooth operation of elevators and escalators.
"Smart and sustainable cities require smart vertical mobility. With the Otis ONE solution, we are proud to support our customers in the Middle East to achieve their goals as they create and develop ambitious urbanisation programmes as part of UAE Next 50, Dubai 2040, and Saudi Vision 2030," remarked Ozgur Aren, Market Group Leader, Otis Middle East, Turkey, Kazakhstan, Ukraine, and CIS.
"The Otis ONE solution also powers the eView display on the in-car screen. During normal operation, the eView display can share information such as news and building updates with passengers," stated Aren.
In the event of a technical breakdown, the screen can turn into an innovative video connection between the passengers in the elevator car and Otis experts at the Otisline customer centre, he added.
The platform can also facilitate remote repairs and expedite the resumption of service in the event of a shutdown.