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Serco’s New ESG Goals To Rise National Visions | |
| Sumita Pawar |
A report says Serco, a global provider of public services in key sectors such as rail and transport, has announced the launch of a new division, "Advisory with Purpose," that will focus on driving environment, social, and governance (ESG) goals and empowering governments to accelerate their national visions.
"Through this new unit, Serco aims to support clients with an end-to-end service as it looks to enable regional governments to meet their ESG commitments," said senior officials during Serco’s two-day Middle East Leadership Conference, held in the Sustainability District at Expo City, stated the report.
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With UAE President HH Sheikh Mohamed bin Zayed Al Nahyan announcing 2023 as the Year of Sustainability and measures also featuring heavily in Saudi Arabia’s transformative Vision 2030 ambitions, Serco said its regional office has already taken proactive steps to support organizations and governments to achieve their environmental and sustainability targets through an advisory service that spans from concept to implementation.
According to the report, COP28 is focusing on the Middle East, and the launch of the Advisory with Purpose division will further cement Serco's ongoing commitment to embedding the most recent global best practises into local organisations and government entities, according to a Serco statement.
Additionally, organizations will be able to show their commitments in a way that also enables them to reduce operational costs through digital asset management, impact a better future for citizens and residents by providing customer experience expertise, and protect the safety and security of the region through emergency services and crisis management.
This will be done while allowing clients to achieve their net-zero goals, according to the statement.
report revealed, the international public services company pointed out that the new unit will help improve the group's performance through the transfer of knowledge, skills, and resources from Serco’s experts, who specialise in sustainable, socially responsible advisory services both globally and in the region.
On the new service line, Middle East CEO Phil Malem said, "This is a major step forward for us as a business, in a year where we have outlined very clearly our focus on purpose—and bringing national visions to life." "It is our responsibility to always be conscious of our environmental and social impact."
He stated that Serco has a long history of delivering on nationalisation agendas and supporting governments and organisations alike to reach their ESG goals.
"We all have a role to play when it comes to ensuring a better future, and as a people-driven business, we need to act as a catalyst to help accelerate these goals," he noted.
Phil Malem concluded that the launch of this service was a natural progression, and they are looking forward to harnessing their expertise, experience, and ability to implement under one umbrella to continue to impact and create a better future for citizens and residents in the region.